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Streamlined Marketplace for Hiring Trusted Home Services

The mobile device application called Home Hero was developed to make the hiring quite easy and also stress free. Furthermore it also acts as the digital marketplace which links households through the reliable caregivers and also the odd jobs. Through the reliable assistants, the users can also publish, get bids and also to interact with homeowners. In order to establish their bids and to develop a loyal customer base, users can also submit jobs, evaluate the bids against their profiles, and select the best professional service provider.
Furthermore, this program operates on the freemium alongside the subscription model which grants user access in addition to boosts, bidding that would be prioritized and the increased credibility. Developing a safe, transparent and user-friendly eco system which gives the advantage to both sides of the market and also maintains dependable and safe transactions was the different goal.

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The Milestones

6 months of end to end of product development

The Sector

Odd Job Marketplace, Homer service Platform

What We Did

Mobile App Development, Branding, UI UX Design, Admin Panel

Workflow Overview

Our mobile app development agency shaped the brand's voice and values through a straightforward, structured approach grounded in agile principles. This also helped us deliver an intuitive marketplace app interface that aligned with the client's Point Of View.

01

Planning & Research

Mobile app branding and design laid the foundation for the app's identity. Our professional team also studied user expectations, tone, visual style, icons, and flows.

02

Prototyping

We built to showcase the app's look and direction. These early designs helped refine the entire experience and allowed the users to test the ideas before the coding.

03

Iteration

We worked in small cycles to improve the feature design and performance. Each cycle used stakeholder feedback to move toward a smoother, much more reliable experience.

04

Testing

Testing was conducted at every stage to resolve issues and maintain app stability. Our team followed strict checks for quality, security & privacy, and smooth performance.

05

Deployment

Deployment involved preparing builds, configuring systems, and releasing updates for both iOS and Android. Our agency ensured new features and improvements were added smoothly through proven release steps.

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Discovery & Research

Our team conducted a deep study to identify gaps in home service marketplaces. Insights guided the design of Home Hero and shaped our approach to the custom marketplace app development within the mobile app development services.

01

Analyzed existing Platforms

TaskRabbit, Thumbtack, Upwork, and local job boards that were studied to identify the pain points and also the important opportunities.

02

Trust and Reliability Gaps

Users reported doubts about the service provided, as many platforms do not mainly verify them. Ensuring verified professionals became the main priority.

03

User preferences

Homeowners wanted quick job posting, clear bid comparisons, transparent timelines, and easy communication.

04

Service provider challenges

The providers struggled to stand out without paying the high fee. This insight informed the freemium-plus-subscription model

05

Behavioral patterns

Providers respond best when activity and the ratings are rewarded. Homeowners prefer verified profiles and clear job timelines.

06

Outcome

Insights that guided the job posting flow, verification steps, subscription tiers, and overall user experience.

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Challenges And Solutions

Creating the Home Hero as a two-sided marketplace involved practical challenges. Each problem was carefully solved with secure, scalable, and user-friendly solutions.

Problems

Different needs on both sides

Homeowners and service providers had unique expectations, which made the balance the key part of the project.

Maintaining trust and safety

The platform needed protection from fake profiles, low-quality bids, and unreliable helpers. Trust was quite essential for long-term use.

Fair bidding structure

High-quality providers needed the chance to stand out through a clean bidding process.

Solutions

Meeting the Needs of Both User Groups

We built a dual-flow system with separate dashboards so both Posters and Providers could use the features built for their respective goals.

Building Trust and Safety

A multi-step verification process through phone ID and optional certificates created a secure space for the real users only.

Creating a fair bidding system

A transparent bidding view showed the bid timeline and the past work, helping quality providers stand out.

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Brand Identity

The brand strategy focused on comfort. Consistency and trust. Calm neutrals, greens and soft blues have been used in the color palette to create a welcoming environment. For simple reading by all the groups, the typography was selected. Icon designs represented household tasks, care support, and quick actions. Every visual element worked well together to convey convenience and empowerment, supporting both sides of the marketplace.

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Tech Stack

The app was built using React Native for fast mobile performance or Flutter for unified development. The backend used Node.js or Laravel with PostgreSQL or MongoDB for data handling. Real-time messaging and bidding were implemented using socket.io or Firebase. Subscriptions were managed through Stripe and were built into the mobile payment options. This setup supported Android app development and iOS app development services, with secure authentication via JWT or OAuth.

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Final Outcome

HomeHero was delivered as a smooth, two-sided mobile marketplace that helped homeowners hire trusted support for everyday and care jobs. Job posting became simple, which boosted engagement and repeated usage. Providers gained much greater visibility and more opportunities through transparent bidding and subscription features. The verification steps, review, and structured communication solved trust issues. The admin panel enabled the internal team to manage workflow moderation and disputes without technical support. Home Hero grew into a modern alternative to high-cost platforms and opened new income opportunities for the service providers.

Service Provider Interface

User Interface

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